SHIPPING POLICY
Elevate Figure Displays is committed to getting your order as quickly and efficiently as possible. We offer a variety of shipping options to meet your needs.
Orders are typically processed and shipped within 2-4 business days of placing your order unless otherwise noted on the product page or at checkout. Please note that custom or personalized orders may take longer to process.
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We offer standard national shipping across the United States. The shipping cost will be a flat rate of $7 for orders under $75. Any order over $75 will include free shipping, so enjoy those savings!
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If an item is out of stock or back-ordered, we will contact you with an estimated shipping date and the option to cancel your order if necessary. Please note that we are not responsible for delays or additional fees caused by customs or other issues with international shipments.
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Thank you for shopping with Elevate Figure Displays. If you have any questions or concerns about your order, please don't hesitate to contact us at contact@elevatefiguredisplays.com
RETURN & EXCHANGE POLICY
At Elevate Figure Displays, we want you to be completely satisfied with your purchase. If, for any reason you are not, you may return your item(s) within 14 days of receiving your order for a full refund or exchange. Please note that items must be in their original condition and unused. Custom or personalized orders are not eligible for returns or exchanges.
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If you received a damaged or defective item, please contact us at contact@elevatefiguredisplays.com within 14 days of receiving your order to request a replacement or refund.
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If you would like to initiate a return or exchange, please get in touch with us at returns@elevatefiguredisplays.com to request a return authorization and instructions on how to proceed. Return shipping costs are the responsibility of the customer unless the return is a result of our error.
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Thank you for shopping with Elevate Figure Displays. We appreciate your business and are here to assist you with any issues or concerns.